Yes — all communications must take place strictly within the Questionpoint platform, which currently means only through scheduled video chat sessions.
Users must not contact one another outside of Questionpoint for any reason, including but not limited to sending offers, questions, suggestions, or other unsolicited communications — whether directly or indirectly. Any attempt to move communication off-platform (e.g. via social media, email, or messaging apps) is strictly prohibited and constitutes a breach of our Terms and Conditions.
For your safety and privacy, stalking, harassment, or any form of harm — on or off the platform — will not be tolerated.
At this time, Questionpoint does not offer an internal chat or messaging function. All interactions should be scheduled as video sessions, with any necessary follow-ups booked via additional sessions.
Maintaining professional boundaries helps preserve a trusted, respectful environment for everyone. If another user attempts to contact you outside the platform, please report it immediately at www.questionpoint.co.uk/contact-us.
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